Consumer-Obsessed Primary Care
One Medical (now Amazon One Medical) is a national leader in membership-based, technology-enabled primary care, now with 200 locations across over 30 markets. The company’s model has been proven to reduce total health spending for employers and payors by 5-10%, while also carrying NPS scores above 90 and provider retention figures above 95%, representing significant improvements over the national average for traditional care settings. By effectively aligning stakeholders through its membership model, One Medical makes primary care more accessible, convenient, and effective.
Date of investment: 2021
Sector: Primary Care
Company status: Exited in 2020 (IPO in 2020, later acquired in 2021 by Amazon [NASDAQ: AMZN])
Associated team: Dan Galles
